Shopping malls in Singapore are designed to be accessible, making them great places to visit for personal mobility aid (PMA) users to shop, dine, and socialise comfortably. However, navigating a crowded mall with a mobility scooter requires awareness, courtesy, and adherence to mall policies to ensure a smooth experience for everyone.
Here are some essential do’s and don’ts when using a mobility scooter in shopping malls.
Do stay within designated paths
Most shopping malls have wide walkways and barrier-free routes to accommodate wheelchairs and mobility scooters. Stick to these paths and avoid weaving through pedestrian-only areas or taking shortcuts through store aisles. Keeping to designated routes helps maintain a steady flow of foot traffic and reduces the risk of accidents.
Do maintain a safe speed
While mobility scooters are designed to provide convenience, they should be operated at a controlled speed in crowded places. Shopping malls can be busy, with shoppers moving unpredictably, so it’s best to drive at a moderate pace. If a mall has specific speed restrictions, follow them accordingly to ensure a safe and pleasant shopping experience.
Do use lifts instead of escalators
Mobility scooters should never be used on escalators as this poses serious safety risks. Instead, use the lift, which is designed to accommodate PMA users safely. If a lift is crowded, wait for the next available one rather than squeezing in, ensuring comfort and safety for both yourself and other passengers.
Do be mindful when parking
If you need to stop for a meal or shopping, park your mobility scooter in an area that does not obstruct foot traffic. Many malls have designated spaces for wheelchairs and mobility scooters near food courts or rest areas. Parking in an appropriate spot prevents inconvenience to other shoppers and keeps walkways clear.
Do check mall policies on mobility aids
Different shopping malls may have varying policies on the use of mobility scooters. Some malls may have size restrictions, while others may offer designated areas for parking and charging. Checking ahead ensures you comply with mall regulations and have a hassle-free visit.
Don’t block entrances and exits
Avoid stopping your mobility scooter near store entrances, lift doors, or fire exits. These areas need to remain clear for accessibility and emergency purposes. If you need to check your phone or adjust your shopping bags, move to a designated seating area instead of blocking essential pathways.
Don’t carry excessive loads
While mobility scooters can support a reasonable amount of weight, overloading them with heavy shopping bags may affect stability and manoeuvrability. If you have multiple bags, consider using a shopping trolley or asking a companion for assistance instead of placing all items on your scooter.
Don’t assume pedestrians will always see you
Despite their visibility, mobility scooters can sometimes go unnoticed in a busy shopping mall. Always stay alert, slow down at intersections, and make eye contact with pedestrians before moving forward. Using a horn sparingly when necessary can help alert others of your presence without being disruptive.
Don’t tailgate or rush through crowds
Patience is key when using a mobility scooter in a crowded mall. Avoid tailgating pedestrians or attempting to weave through a packed crowd, as this increases the risk of collisions. Instead, wait for a clear path or take an alternate route to your destination.
Don’t ignore regular maintenance
A well-maintained mobility scooter ensures a safe and smooth ride. Before heading to the mall, check that your battery is sufficiently charged, brakes are functioning properly, and tyres are in good condition. If you notice any performance issues, get them inspected and serviced to avoid breakdowns while shopping.
Conclusion
Mobility scooters provide independence and convenience for users, allowing them to navigate shopping malls comfortably. By following these do’s and don’ts, you can ensure a safe and enjoyable shopping experience while being considerate to those around you. If you are looking for a reliable PMA in Singapore, Falcon Mobility (rebranding as ELFIGO), offers a wide range of high-quality mobility scooters to meet your needs. Visit our website to explore our collection and find the right mobility solution for you.